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Support

Support, Questions, FAQ and Spare parts

For support on products, question, FAQ and spare parts request please visit our dedicated support pages. Here our Multilanguage agents will reply quickly and with clear answers

Ewent: www.support.ewent-online.com

Eminent: www.support.eminent-online.com


Warranty

Ewent and Eminent provides a clear warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty periods differ according to models.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Item CategoryWarranty (Months)
Cables60 or lifetime
TV and Monitor Brackets60
External enclosures60
HUBs and Cardreaders 60
Chargers24
Power supply and UPS*24
Powerstrips24
Gaming24
Mice and Keyboard24
Speakers60
Notebook cases and sleeves24
IP cameras and Alarm systems24
Networking24
Video switches, splitters, extenders24

*batteries 6 months


Driver, Software, Manuals and Documents

Use the following tool to search for driver, manual and documents of our products.